Cancellation Policy

• If you cancel your registration before 1st November 2024, a full refund, less credit card merchant fees, will be issued.
   
• If you cancel your registration between 1st - 15th November 2024, 50% of the registration fee will be refunded.
   
• If you cancel your registration from 16th November 2024 onwards, no refund will be issued.
   
• Please check in with your workplace prior to 1st November 2024 to ensure you will be able to attend. From 1st November 2024 onwards, the above conditions apply.
   
• Registrants who do not attend events and/or do not contact Materials Australia via written correspondence during the set window as directed above will be responsible for the full attendee registration fee.

All cancellations must be notified in writing to Tanya Smith, Materials Australia's Executive Officer on tanya@materialsaustralia.com.au.

Attendee Substitution Policy

Substitute attendees may be named prior to the conference (same registration level). Notification of substitution must be submitted in writing from the original registrant to tanya@materialsaustralia.com.au. No substitutions will be taken by phone.